Current Trends – Cloud (Hosted) Messaging Solutions Email is only one of a growing portfolio of services in what is routinely referred to as Unified Communication (UC) infrastructure. From the hardware and infrastructure point of view, this often means the integration of network systems for telephone (landlines), internet (data link), video (conferencing, cable etc.) and cellular communication. From the services point of view, the usual term is Unified Messaging (UM) – which encompasses email, voice mail, video mail, instant messaging, and SMS messaging. Other components of UM include social networking sites and tools such as RSS, Facebook, Twitter, Google Voice, Google Wave [1] , document management, project management and a growing catalog of innovative solutions. Messaging platforms are evolving and as vendors make these capabilities available in their free consumer versions, business user expectations are also being shaped by their experiences on thes...